How do I contact Ford app support?

You can browse commonly asked questions and troubleshooting tips on our Ford app support page. To speak with someone, contact Ford app support using the app or by calling 1800 806 978 (Australia) 0800 373 727 (New Zealand).

Important: Ford app support is available: Monday – Friday | 8 a.m. − 6 p.m. | (Australia) | 10 a.m. – 8 p.m. | (New Zealand) Sunday – Closed. 

Contacting Help in the Ford App

To contact Ford app support:

  1. Log in to the Ford app.
  2. Select Account.
  3. Tap on Settings.
  4. Scroll down to Help.
  5. Select one of the options available.

Calling the Support Line:

If you cannot access the Ford app, call 1800 806 978 (Australia) 0800 373 727 (New Zealand) for support.

Popular Ford App Support Categories

Additional Information 

How do I create a Ford app account?

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

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